One of the key drivers of business/IT fusion is that the IT organization gets itself organized for the transition journey... this is one of the chapters I am writing about at this very moment. Execution is fundamental if you want to reposition your IT shop but where to start, whatz the recipe chief?
The recipe has to be practical and pragmatical... don't forget to spice it with a good dose of pro-activity, add some common sense and stir well ...that should do the trick.
My working title for the moment is: The four step rehab program for CIOs and combines both some left and right-brain thinking (or LB and RB*).
We confront the CIO and his IT organization with the following existential question: Who are you, What is your reason for existence... it all becomes clear. If CIOs can answer this question, it will become clear as in:
1. What is my role in the business strategy and how can IT execute on the operating model
2. How do I come up with a good IT strategy and sell this in the board room
3. Get me the phone number of someone who can pimp your governance model and make it more intelligent
4. Where can I find the right folks to make it all happen.
Au fond, IT organizations can assume four different roles:
If reliability, cost effectiveness and service is the answer to that existential question, you are a Service Center (1) and know that this calls for a more defensive IT strategy. Defensive IT organizations staff differently than Delivery oriented (2) ones. They are characterized by providing quality delivery services, project discipline and flexibility.
If - on the other hand - the role of IT is to build a solid foundation for Enterprise Architecture and Process Integration, you can proudly call yourself the Architect (3). Like a dEUS ex machine you magically transform the way of doing business by providing state of the art technology... by standardizing and integrating core processes you give the business a plug-and-play solutions platform. You give them a shiny iPhone instead of the purely functional Blackberry...
Last step towards full rehab is when you can help innovating the business. At this stage, IT reveals its special potion and infuses the enterprise with a good dose of C-genes: communication, competence, culture, creativity, connectivity... tout ce qui commence avec un C quoi. We call this the Innovator stage (4).
This is it, the four step program for the Pete Dohertys of IT. Our customer satisfaction rate lies around 85%, no recidivism has been reported and only a minor group of CIOs has a tendency to fall back once in a while. This is usually the result of thinking that detox is the end of the journey, whereas it only just begins. Call me if you want to find out more about our Betty Ford clinic for IT.
*LB stands for analytical, sequential and logical whereas RB is the more creative, integrated, lateral thinking
The recipe has to be practical and pragmatical... don't forget to spice it with a good dose of pro-activity, add some common sense and stir well ...that should do the trick.
My working title for the moment is: The four step rehab program for CIOs and combines both some left and right-brain thinking (or LB and RB*).
We confront the CIO and his IT organization with the following existential question: Who are you, What is your reason for existence... it all becomes clear. If CIOs can answer this question, it will become clear as in:
1. What is my role in the business strategy and how can IT execute on the operating model
2. How do I come up with a good IT strategy and sell this in the board room
3. Get me the phone number of someone who can pimp your governance model and make it more intelligent
4. Where can I find the right folks to make it all happen.
Au fond, IT organizations can assume four different roles:
If reliability, cost effectiveness and service is the answer to that existential question, you are a Service Center (1) and know that this calls for a more defensive IT strategy. Defensive IT organizations staff differently than Delivery oriented (2) ones. They are characterized by providing quality delivery services, project discipline and flexibility.
If - on the other hand - the role of IT is to build a solid foundation for Enterprise Architecture and Process Integration, you can proudly call yourself the Architect (3). Like a dEUS ex machine you magically transform the way of doing business by providing state of the art technology... by standardizing and integrating core processes you give the business a plug-and-play solutions platform. You give them a shiny iPhone instead of the purely functional Blackberry...
Last step towards full rehab is when you can help innovating the business. At this stage, IT reveals its special potion and infuses the enterprise with a good dose of C-genes: communication, competence, culture, creativity, connectivity... tout ce qui commence avec un C quoi. We call this the Innovator stage (4).
This is it, the four step program for the Pete Dohertys of IT. Our customer satisfaction rate lies around 85%, no recidivism has been reported and only a minor group of CIOs has a tendency to fall back once in a while. This is usually the result of thinking that detox is the end of the journey, whereas it only just begins. Call me if you want to find out more about our Betty Ford clinic for IT.
*LB stands for analytical, sequential and logical whereas RB is the more creative, integrated, lateral thinking